This policy covers what personal data AYH STEPS SDN. BHD. 202601025802 (1687898-W) collects from customers and website visitors, how it is used, and the rights customers hold over it.
1. Information Collected
Personal information – name, email address, phone number, and shipping and billing addresses.
Payment information – card or other payment details, processed by third-party payment gateways.
Order information – products purchased, order history and customer preferences.
Usage data – IP address, browser type, device information, pages visited and cookies.
2. Use of Information
Fulfilment – processing and delivering orders.
Communication – contacting customers about purchases, support or promotions.
Optimisation – improving the website and customer experience.
Security – preventing fraud and protecting the website and its users.
Compliance – meeting legal and regulatory obligations.
3. Disclosure of Information
AYH STEPS SDN. BHD. 202601025802 (1687898-W) does not sell or rent customer data. Information may still be shared in limited circumstances.
Operational partners – hosting providers, payment processors and shipping partners bound by contract to protect customer data.
Legal authorities – disclosure where required by law.
4. Data Security
AYH STEPS SDN. BHD. 202601025802 (1687898-W) applies industry-standard measures, including SSL encryption, secure servers and regular monitoring. No method of transmission over the internet is 100% secure.
5. Cookies
Cookies and similar technologies are used to improve site performance and personalize content. Customers may disable cookies through their browser, which may affect site functionality.
6. Customer Rights
Access and correction – request access to or correction of personal information.
Deletion – request deletion of personal data, subject to legal or administrative requirements.
Opt-out – unsubscribe from marketing communications at any time.